Refund Policy

Please note that all sales of digital vocal products (such as acapellas and vocal packs) are final. Due to the non-returnable nature of downloadable content, we do not offer refunds or exchanges once a purchase has been completed.

We provide high-quality audio previews for every vocal product, allowing you to evaluate the content before making a purchase. By completing a purchase, you confirm that the product meets your expectations and that you accept this No Refund Policy.

Important: If you did not receive your download link, or are experiencing issues accessing your files, please do not file a refund claim. These are technical delivery issues, not refund-eligible cases. Simply contact our support team, and we will promptly resend your download link and resolve the issue. In such cases, you will receive full access to the files you purchased.

Refunds will not be issued for reasons including, but not limited to:

• “I didn’t receive the files” (without first contacting support)
• “I changed my mind”
• “The content doesn’t fit my project anymore”
• “I thought it was something else”
• Duplicate purchases due to user error

For any technical issues or concerns, please reach out to our support team within 7 days of your purchase.